Provider Service Group, Full-service healthcare staffng and support

our company

since 2009 Provider Service Group has offered customized project support for clients in the healthcare industry through medical staffing, call center support, administrative and customer service for I.P.A.’s, medical centers and provider groups on the East and West coasts.

our mission

we are dedicated to offering an outstanding client experience through our unique and customized services.

we give back to our community by hiring and training survivors of domestic violence and disadvantaged individuals in healthcare administration, empowering them to move forward with confidence and financial independence.

healthcare staffing

physician placement

executive placement

relocation consultation

administrative staffing

traveling/ per diem nurse placement

call center support

inbound calls, field/route, answering faqs, resolve

issues and provide education

outbound calls; issue resolution, navigation and

project based

help providers navigate insurance portals

setup registration and login accounts for providers/

patients to payer portals/ auth portals

guidance with billing remittance and

payment information

provider education (billing, contracting,

credentialing, quality incentives and insurance

authorizations etc.)

support onboarding new providers

up-to-date reporting of call activity

after hours help desk availability

quality assurance representatives

IPA support

medical billing administrative support

insurance verification and eligibility

patient care and referral coordination

outbound requests and management of medical records and quality metrics

outbound management of initial

credentialing and re-credentialing documentation

obtaining provider W9s

confirming tax ID and corporation information

provider service group

Sonja Bilden

Chief Executive Officer

Cliona O'Hara Dos Santos

Founder

Dr Frank Dos Santos

Chief Medical Officer

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